Reliance Jio has alleged that rival telecom operators – Bharti Airtel, Vodafone Thought and BSNL – are passing off calls to fastened line telephones as calls to cellular numbers to “illegally extract” a cellular termination cost of 6 paise per minute, resulting in undue enrichment of those operators at the price of Reliance Jio.
In a letter to the Telecom Authority of India (TRAI) dated October 14, Jio has mentioned the three operators are “fraudulently masquerading wireline numbers as mobile numbers…for undue enrichment by receiving terminating charge as mobile number…”
The corporate defined that its rivals had applied a course of whereby they provide cellular numbers to enterprises for buyer care or helpline numbers corresponding to 888888888 (for Simply Dial), 9313931393 (for Oyo Rooms), 9115691156 (for Videocon D2H) and 8888823456 (for HP Gasoline).
Nonetheless, as per Reliance Jio, in these instances, cellular quantity is used simply as a digital quantity for routing calls to name centre set-ups which function on a wireline setup with looking amenities – a characteristic that permits a number of phone strains to behave as a single group.
“Even when the calling party is dialling the mobile number, all such calls are terminating on fixed lines without ever touching the radio access network of the terminating operator,” it mentioned.
Moreover, searching for a levy of “severest penalties” on these operators violations of assorted laws, Jio has sought that these telcos be directed to refund the relevant cellular termination cost quantity to Reliance Jio in addition to different operators with compound curiosity.
This “fraudulent operation” by different telcos has not solely led to Reliance Jio paying a termination cost of six paise per minute but additionally value the agency revenues of as much as 52 paise per minute for these calls, the operator mentioned within the letter.
It reasoned that such numbers must be supplied utilizing both toll-free numbers or common numbers like 1800 or 1860 sequence. “As per the Interconnect Agreements signed by Reliance Jio with other operators, for calls on Universal Access and Toll Free numbers originating operator receives in the range of ₹0.36/min to ₹0.52 / min from the terminating operators,” Jio mentioned.